Flood, Mold & Broken Tapes

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WE CAN SAVE YOUR MEMORIES!

Do not throw out your wet videotapes!!!

WE CLEAN DAMAGE FROM FRESH WATER, SALT WATER, POLLUTED WATER, MILDEW AND MOLD

After Hurricane Katrina destroyed our studio in 2005, we were faced with helping local citizens salvage their video memories.  It was very trying times for the New Orleans area.  People were attempting to rebuild their homes, as well as make decisions about saving their video memories.

Many friends contacted us for help.  Most online companies wanted to “restore” their videotapes at a cost of $200.00 per tape.  This was very discouraging news after having lost so much.  Damage to their precious memories was both frustrating and heart-breaking, but very few people could afford the high cost of restoration.

COST SAVING AND CONVENIENT:

We came up with a new process to lower costs, while still maintaining quality.  Instead of restoring tapes like a Disney Movie, we clean the tape and copy the footage to DVD.  Do you even still have an old VCR?   Probably not.  And, instead of $200.00 per tape, we can clean and transfer your flooded videos to DVD for $25.00 – $35.00 per tape.

We’ve had great success restoring flooded videos from Hurricane Katrina, Superstorm Sandy and many from flooded basements and river flooding areas across the country.

TAPE FORMAT:

We only transfer full size VHS and VHS-C (VHS Compact) tapes*

These tapes have the best success rate due to the ½ wide tape inside the shell

Tapes recorded in LP (long play) or SLP (super long play) will not have as high of a rate of success as tapes recorded in SP speed (standard play)

*We no longer transfer Digital 8, Hi8, 8mm or Mini DV tapes due to the more narrow tape inside

RATES:

Before you do anything, check with your insurance company.  If you’re lucky, the cost to clean and copy your videotapes will be covered under your homeowner or contents insurance.

UNSTICK &  CLEAN tape: $5.00 – $15.00 (depending on level of damage)

TRANSFER OF FOOTAGE: $10.00 – $18.00 (depends upon length of footage)**

**If a tape was recorded in LP or SLP speed (4-6 hour mode), the footage will be automatically separated into 2 hour sections, on separate DVDs, in order to maintain the best video quality.

ADDITIONAL COPIES: $4.00 per DVD

We strongly suggest that you purchase an additional copy of each new DVD that we create.  A second disc will serve as a backup of your precious footage.

PREPARING TAPES FOR TRANSFER:

Do not try to play the videotapes in your machine.  Even if already dry, the dirt and contaminants on the film will clog the heads in your machine.

If your videos are still wet, rinse them in cool, distilled water and store them on a towel to dry.  They should be stood up on the short end to dry.  It is best to dry tapes in a cool, climate controlled room with low humidity.  A typical air conditioned room works well.

If possible, label the videotapes in a numbered order for transferring.

Ship videotapes to us by any method of your choice which offers a TRACKING NUMBER.  This will allow you to know when the tapes have safely reached our office.

Please include your name, address, phone number(s) and email address.

Ship to us at:  2000 Old Spanish Trail, Suite 202, Slidell, Louisiana  70458.

Please allow 4-6 months to receive your completed order, based on time of year.  We take our time so that we can save as much of your precious footage as possible.

NOTES:

It is best to store your new DVD and backup DVD in two separate buildings.  If one DVD is destroyed due to damage, fire or contamination, the second DVD may still be okay at a second location.

We suggest that you keep your original flooded videotapes.  Once cleaned, they will not continue to deteriorate.  Do not store videotapes in severe hot or cold climates.

Please feel welcome to contact us at any time by phone or email should you have questions.  Your memories will be in good hands.